Article 1 - Definitions

1. Pro steigerhout is referred to as the seller in these general terms and conditions.
2. The counterparty of the seller is referred to as the buyer in these general terms and conditions.
3. The parties together are the seller and the buyer.
4. The agreement refers to the purchase agreement between the parties.

Article 2 - Applicability of general terms and conditions

1. These terms and conditions apply to all quotations, offers, agreements, and deliveries of services or goods by or on behalf of the seller.
2. Deviation from these terms and conditions is only possible if expressly and in writing agreed upon by the parties.

Article 3 - Payment

1. The full purchase price is always paid immediately in the webshop. For reservations, a deposit is expected in some cases. In that case, the buyer receives proof of the reservation and the advance payment.
2. If the buyer fails to pay on time, he is in default. If the buyer remains in default, the seller is entitled to suspend the obligations until the buyer has fulfilled his payment obligation.
3. If the buyer remains in default, the seller will proceed with collection. The costs relating to such collection shall be borne by the buyer. These collection costs are calculated in accordance with the Decree on Compensation for Extrajudicial Collection Costs.
4. In the event of liquidation, bankruptcy, attachment, or suspension of payments by the buyer, the seller's claims against the buyer shall become immediately due and payable.
5. If the buyer refuses to cooperate in the execution of the order by the seller, he is still obliged to pay the agreed price to the seller.

Article 4 - Offers, quotations and price

1. Offers are without obligation, unless a period for acceptance is specified in the offer. If the offer is not accepted within that stated period, the offer lapses.
2. Delivery times in quotations are indicative and do not entitle the buyer to dissolution or compensation in the event of exceeding them, unless the parties have expressly agreed otherwise in writing.
3. Offers and quotations do not automatically apply to repeat orders. The parties must agree to this expressly and in writing.
4. The price stated on offers, quotations, and invoices consists of the purchase price including the applicable VAT and any other government levies.

Article 5 - Right of withdrawal

1. The consumer has the right to terminate the agreement without giving reasons within 14 days after receipt of the order (right of withdrawal). The period starts running from the moment the (entire) order has been received by the consumer.
2. There is no right of withdrawal when the products are custom-made according to his specifications or have a short shelf life.
3. The consumer may use a withdrawal form provided by the seller. The seller is obliged to make this available to the buyer immediately upon request from the buyer.
4. During the cooling-off period, the consumer shall handle the product and packaging with care. He shall unpack or use the product only to the extent necessary to assess whether he wishes to keep the product. If he exercises his right of withdrawal, he shall return the unused and undamaged product to the seller with all supplied accessories and – if reasonably possible – in the original shipping packaging, in accordance with the reasonable and clear instructions provided by the seller.

Article 6 - Amendment of the agreement

1. If, during the execution of the agreement, it becomes apparent that it is necessary to modify or supplement the work to be performed for the proper execution of the assignment, the parties shall amend the agreement accordingly in a timely manner and by mutual consultation.
2. If the parties agree that the agreement is to be amended or supplemented, the time of completion of the performance may be affected as a result. The Seller shall inform the Buyer of this as soon as possible.
3. If the amendment to or addition to the agreement has financial and/or qualitative consequences, the seller shall inform the buyer thereof in writing in advance.
4. If the parties have agreed on a fixed price, the seller shall indicate to what extent the modification or addition to the agreement will result in an exceeding of this price.
5. Notwithstanding the provisions of the third paragraph of this article, the seller may not charge additional costs if the modification or addition is the result of circumstances attributable to him.

Article 7 - Delivery and transfer of risk

1. As soon as the purchased item has been received by the buyer, the risk passes from seller to buyer.